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  1. BitLock Support
  2. FAQ
  3. Bike Share FAQ

Bike Share FAQ

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  • How can I manage my bike share system?
  • How are transactions handled?
  • What types of bikes is BitLock compatible with?
  • How do I make sure the shared bicycles aren’t abused?
  • Who maintains the bikes?
  • How do I hold bike share users accountable?
  • How do I know if a bike needs maintenance?
  • How do I educate bike share users on proper use of the bike, lock, and app?
  • How do users discover bikes?
  • Are the bicycles tracked?
  • Where can the bicycles be returned to?
  • What types of pricing structure can be used? (more plans per bikes)
  • Can I incentivize/penalize users to return/pickup bikes to/from certain locations?
  • Can I track user’s activity?
  • Can I block users that abuse the system?
  • How can I get feedback on user experiences?
  • How can I restrict access/visibility to bikes?
  • How much does it cost to use?
  • Do users need to have a smartphone?
  • How do bike share users pay to use my bike share system?
  • Interested in becoming a reseller?
  • User has not stopped the rental session through the app. How can i terminate the session from the dashboard?
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